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All cartons must be opened and product inspected within 14 days of delivery. Ad Specialty Solutions must approve (in writing) all returns for repair, replacement, credit or refund within 30 Days of order delivery. Merchandise returned without authorization will not be accepted and will be returned to sender at sender’s expense. Return of product for inspection by Ad Specialty Solutions is not to be construed as an admission of the claimed defect by special or consequential damages, unless otherwise agreed to in writing by Ad Specialty Solutions. Purchaser agrees Ad Specialty Solutions has final authority regarding a decision to replace, credit or refund orders. Ad Specialty Solutions is not responsible for delays, expenses or other costs associated with marketing or sales events.

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